IT Officer at Aspom Travel Agency
Aspom Travel Agency is a fantastic travel agency that was founded on February 2nd, 2012, to aid individuals who wish to visit any destination in the world and businesses that like to stress-free plan a group vacation for their employees.
- Location: Lagos
- Job Type: Full-time
- Deadline: 31st October, 2024
Job Summary
- The IT Officer is responsible for managing and supporting the organization’s IT infrastructure, ensuring the smooth operation of technology systems and providing technical assistance to staff.
- This role involves troubleshooting issues, implementing IT solutions, and maintaining security protocols to safeguard the organization’s data.
Key Responsibilities
Technical Support:
- Provide first-line support for hardware and software issues.
- Assist employees with technical inquiries and troubleshooting.
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System Management:
- Monitor and maintain computer systems and networks.
- Install and configure software, hardware, and peripherals.
Network Administration:
- Manage network security and access controls.
- Troubleshoot network issues and ensure connectivity.
Data Management:
- Oversee data backup and recovery processes.
- Maintain data integrity and security measures.
IT Security:
- Implement and monitor security protocols to protect sensitive information.
- Conduct regular security audits and assessments.
Documentation:
- Maintain detailed records of IT assets, configurations, and procedures.
- Prepare reports on IT system performance and incidents.
Collaboration:
- Work with other departments to understand their IT needs.
- Collaborate with external vendors for hardware and software procurement.
Training:
- Provide training to staff on new software and technologies.
- Develop user manuals and guidelines for IT systems.
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Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Proven experience in IT support or administration.
- Strong knowledge of computer systems, networks, and software applications.
- Familiarity with IT security practices and data protection regulations.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
Preferred Skills
- Experience with cloud services and remote work technologies.
- Knowledge of database management and system integration.
Apply here
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