Customer Service Officer Role at MyJobMag Limited
- Location: Lekki, Lagos
- Job Type: Full-time
- Salary Range: ₦150,000 – ₦200,000/month
About MyJobMag
At MyJobMag, we are redefining how employment challenges are addressed in Africa. Our mission goes beyond just connecting employers with potential hires; we aim to empower candidates through:
- Internship coaching
- Career counseling
- Tailored job discovery
- Workplace readiness training
By leveraging technology, we’re not just another job listing platform or HR company—we’re a career-focused organization transforming how people navigate their professional journeys, fostering growth for individuals and businesses alike.
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Location Requirement
Applicants must reside in Victoria Island (V.I.), Ikoyi, or Lekki, Lagos. This proximity is essential due to the time-sensitive nature of the role.
Expertise Level
- Open to candidates with junior-level experience.
Work Schedule
Customer Service Officers will work on a rotational shift basis:
- Morning Shift: 7:00 AM – 2:00 PM
- Afternoon Shift: 2:00 PM – 9:00 PM
- Night Shift: 9:00 PM – 7:00 AM
This is an on-site role, requiring daily reporting to the office in Lekki, Lagos.
Job Overview
As a Customer Service Officer, you’ll be at the heart of our operations, managing user transactions through our specialized admin platform and ensuring excellent customer service delivery.
Key Responsibilities
- Process customer transactions swiftly and accurately.
- Provide support for transaction-related inquiries.
- Educate customers about our products and services.
- Maintain detailed and accurate transaction records.
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Requirements
- Strong multitasking and time management skills.
- Ability to work independently and under pressure.
- Willingness to work night and weekend shifts.
- Basic computer skills with average typing speed.
- Proximity to Lekki, Lagos.
- Excellent communication and interpersonal skills.
- Keen attention to detail.
Apply here
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